Firestone Complete Auto Care

Contacts

Address:
2120 Winchester Boulevard, Campbell, CA 95008
Get directions

Website:
local.firestonecompleteautocare.com

Phone number:
+1 408-755-9773

Categories:
Establishment   Car repair  

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Reviews about Firestone Complete Auto Care

• Laurel Vera

  Jul, 23 2018
  ★ ☆ ☆ ☆ ☆
  Shady People with no ethics; poor service, long wait times. My family has always been a Firestone customer, multiple cars over several decades have come here for tire service. Last week my dad warned me he had a very bad experience and felt the current management was trying to take advantage of him; but I brushed it off and made my appt. anyway for a tire rotation. Two stories from two associates-one said I had declined the alignment when I purchased my new tires (two years ago) and that the tires were worn so bad I needed new ones; while another associate said I had lifetime free rotation and alignment with the purchase of my tires. In any event, I ended up having to purchase two new tires and pay $100 for alignment (can you believe these people will actually put on new tires WITHOUT properly aligning them?) That is their shady way of making sure your tires DO NOT LAST and you have to spend more money with them. I am seriously considering putting in a request to the BBB to have this company investigated for bad business practices and likely going against their own company policies.
• Veeraraghavan Narasimhan

  May, 14 2018
  ★ ★ ★ ★ ☆
  Service was good. But waiting time is quite long. Take an appointment, but still come soon and give your car. Only 3 people are there for the auto service and one at the reception. Little space for relaxing with some for kids too. Coffee is provided. Free diagonistics will take some time.
  Overall Good experience with long wait time.

Photos and maps

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